If your problem is not solved in the new version then go over this Checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done. If any problems arise during the upgrade these steps can help overcome them. Just open the media or click on the ISO to mount and run Setup. You can use the same tool to download the ISO or create bootable media so you only need to do it once, and have the bootable media for repairs or even possible Clean Install. This the most stable method to upgrade to the new version (which you need anyway) and will bring you fully up to date with reinstalled Windows that often will solve any other problems you have. What I would also do is manually install Fall Creator Version 1709 by installing Media Creation Tool to Upgrade Now. I would try contacting the program's Support via chat, forums or browsing their Support pages to see if there is a patch or information about it's compatibility with WIndows 10 latest version.
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